Frequently Asked Questions about Outbound Travel

One of the most important thing is to understand if you need to apply visa for the country you are travelling to and leave enough time for the application process.

It depends on the visa situation of the country where you are located. Generally, if you are in a visa-free area, you can apply about 30 days in advance. If you need to apply for a visa country, you can register at least 60 days in advance.

Adults are not allowed to leave the group. In case of children temporarily leaving the group under special circumstances, in order to ensure the safety of the children, it is necessary to fill in the information of the contact person, the guardian’s consent certificate, the application statement, and inform the time of returning to the group. The passport will be kept by the tour facilitator.

You should pay attention to information like whether the information on the visa page is correct, whether the passport is damaged, whether it is still valid, and there are at least two blank pages.

If the property is lost, you need to report to the police as soon as possible, and leave an alarm record (to provide relevant proof for later insurance claims). If the passport is lost, you need to report to the facilitator as soon as possible, and report to the Chinese embassy of the country where you are located. Prepare and apply for temporary passports or travel-related documents. After returning home, you must go to the Immigration Administration to explain the situation and reissue relevant documents.

You need to inform the facilitator as soon as possible, and then go to the luggage lost and found area of the airport to register, track and check the luggage status. If the luggage status can be tracked, you can leave the airport and wait for the subsequent airport express luggage.

You need to bring all necessary items such as clothes, medicines, conversion plugs, and umbrellas. It is very important to check the entry policies of your destination country as different countries have restrictions on charging treasures, food and medicines, and risks should be avoided according to specific countries.

In China, the maximum price cannot exceed USD 5,000 .

Air ticket, hotel reservations confirmation letters, insurance, invitation letters (for visiting relatives or business purposes), travel guides and itineraries. These documents may be required to be checked upon entry.

Please do double check the flight time and boarding terminal. Make sure you have enough cash with you and other items such as overseas Internet access device, camera, etc. You should also confirm in advance if you have a reserved car to pick you up from the airport.

You need check-in the luggage, go through border inspection and security inspection. You are highly recommended to arrive at the airport 3.5 hours in advance for international flights.

You need to fill in the entry form and customs declaration form, usually the flight attendant will distribute them and if not, you can ask for them directly.

You will need to go through immigration inspection, pick up your luggage, and accept customs inquiries.

You are recommended not use electronic equipment and video equipment in the immigration hall, and do not make loud noises, and answer the questions of customs officers truthfully. If you encounter any problems, you can seek the assistance from our facilitator.

When travelling abroad, you must obey the local laws and regulations. The result of breaking laws can be a fine and up to imprisonment or deportation.

You need to make registration at the counter, get the room card. Please pay attention to check whether the facilities are complete in your room and whether there is any damage need to be reported.

In general, after checking out on the last day, the plane leaves in the afternoon or evening. If you need to arrange a trip during this time, you can use the luggage deposit service and leave your luggage at the hotel. Generally, luggage deposit is free.

No. The airline’s group seat reservation does not allow individual changes or refunds. The ticket can only be changed or refunded by group.

Please refer to the “ Terms and Conditions of Booking ” section for details.

Yes. Our company will purchase overseas travel insurance package for participants to cover the whole trip. This cost is included, and safe travel is guaranteed.